811 Digital - Outbound Officer
Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries.
Contacting potential or existing customers to inform them about a product or service using scripts
Answering questions about products or the company
Asking questions to understand customer requirements and close sales
Providing information to customers.
Monitoring sales performance.
Closing sales deals.
Keeping a record of calls and relevant details.
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note helpful information
Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures
Graduate with decent English communication.
Should be dedicated and display integrity.
Willingness to learn with an attitude of continuous improvement.
Willing to work in rotating shifts

📌 811 Cec Officer Inbound Digital Banking Kotak Thane (India)
🏢 Kotak Mahindra
📍 India