Genpact (NYSE: G) is a global qualified services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Responsibilities_
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books,
including validating credits or debits and sending them to customer for collection or refund
Qualifications_
Minimum qualifications_
Graduate in Commerce (B.Com)
Meaningful Experience
Preferred qualifications_
Excellent English language skills (verbal and written)