31 Jul
|
Hearing Solutions
|
Adyar
31 Jul
Hearing Solutions
Adyar
Front office Executive (FOE)
To welcome & Assist Customer on their arrival in centre.
Take down customer’s details and information. (Forms and official Templates to be filled).
Confirm their purpose of visit and Guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
Attending calls
Receiving, and responding, Transferring calls to appropriate departments, providing full. information, and support to the caller.
Maintaining walk-in register and admin registers.
Preparation of database of Client contacts and updating.
Filling papers/bills and key documents.
Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register
Co coordinating with different Departments of the companies.
Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses)
Coordinate for office events. (Interview Drive, Promotional activities, Joining formalities, Send off, Birthdays).
Make sure Office Equipment’s are working perfectly.(fax m/c, printer, PABX system etc.)
Should have all the maintenance staff contact number Organized and in order.
Vendor management for stationers, travel agents, courier agents, and all allied third party service providers.
To arrange for food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.
Maintains confidentiality at all time of the organization fiscal and personnel related information.
II, Skill Set (FOE)
Ø Must have positive communication skill.
Ø Friendly attitude will be helpful.
Ø Positive analytical skill is essential.
Ø Good interpersonal skills/Soft Skills
Ø Must be flexible with working time.
Ø Should Speak English, Telugu.
Ø Should be a quick learner.
Ø Multi tasking ability.
Ø Should possess an attitude to serve and help people.
Ø Customer Service oriented (C.S experience Preferred).
Ø Excellent people skills and ability to interact with a wide range of client, staff
📌 Front Office Executive Adyar
🏢 Hearing Solutions
📍 Adyar