Support services are provided via inbound and/or outbound calls.
Responsibilities:
Communicate with our visitors/ customers via inbound calls to help find the details they are enquiring about and resolve the issues being faced.
Thoroughly and efficiently gather customer information,
Access the company's internal system and enter the customer information to send it to respective team members.
Job Requirements:
Graduate - Any degree of Any Streams
1 to 2 years of customer service (voice)
Excellent verbal and written English communications skills
Experience in Customer Service - voice.
Adaptable to work in Rotational Shifts and Rotational week off'
Job Types: Full time, Permanent
Perks:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:
Night shift
Rotational shift
Work Location: In person
📌 Customer Support Executive Bengaluru
🏢 ExcelR Solutions
📍 Bengaluru
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