Key Responsibilities: Inbound Sales:
Understand customer needs and provide appropriate product or service recommendations.
Convert inbound inquiries into sales prospects and close deals.
Maintain detailed and accurate records of customer interactions in the CRM system.
Provide excellent customer service to build solid client relationships.
Outbound Sales:
Qualify prospects, identify decision-makers, and schedule appointments or product demos.
Present and sell products/services to potential customers using persuasive sales techniques.
Meet or exceed weekly/monthly sales targets and KPIs.
Follow up on cold and warm leads to drive sales pipeline.
Qualifications:
Proven experience in sales (inbound, outbound, or both), customer service, or a related field.
Excellent verbal and written communication skills.
Ability to multitask and manage time effectively.
Comfortable working with CRM systems and other sales tools.
Goal-oriented with a positive and qualified attitude.
Preferred Skills:
Experience with B2B or B2C sales.
Knowledge of the industry or product line.
Ability to handle objections and close sales confidently.
Strong organizational and follow-up skills.