JOB DESCRIPTION

SALES EXECUTIVE

About the Company:Join ACPL Exports Pvt. Ltd., a renowned manufacturer and exporter of Silver Jewelry in India. With a legacy spanning 60 years, ACPL holds the prestigious title of 'Highest Exporter' for 17 consecutive years. Headquartered in Agra, ACPL boasts a state-of-the-art manufacturing facility, a diverse catalog of over 350,000 styles, and a commitment to innovation, making it a leader in the Silver Jewelry industry.

Functions
Actively pursue sales opportunities to meet or exceed sales targets set by the company,
Build and maintain solid relationships with customers, understanding their needs and ensuring high levels of satisfaction with products and services.
Conduct tours or visits to customers to gather insights into their preferences, trends, and feedback on products and service.
Analyze customer buying patterns, preferences, and behavior to identify prospects for up-selling, cross-selling, and improving overall performance.
Segment customers based on various criteria such as demographics, buying behavior,



and preferences to tailor sales and marketing strategies accordingly.
Address customer complaints and concerns promptly and effectively, working towards satisfactory resolution and maintaining positive relationships.
Liaise with internal departments to ensure timely dispatch of orders and accurate billing processes.
Stay updated on industry trends, competitor activities, and market dynamics to adapt sales strategies accordingly.
Implement strategies to retain existing customers, including loyalty programs, special offers, and personalized services.
Conduct periodic audits of customer accounts to assess satisfaction levels, identify areas for improvement, and address any issues proactively.
Monitor the progress of orders from placement to delivery, ensuring accuracy and timeliness.
Plan sales trips efficiently, maximizing coverage and productivity, and report activities to

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