Roles and Responsibilities:
Managing Authorization Role requests for the client and subsequent change management.
Level 2 ticket analysis and remediation.
Responding to customer tickets in a timely manner, owning SAP Authorization related issues to resolution.
Proactively identifying the root cause of issues and recommending and implementing solutions.
Providing out of hours support from time to time.
The ability to effectively communicate both written and verbally (in English) with team members and colleagues throughout Lemongrass to gather requirements, communicate resolutions and define the relevant solutions and outcomes.
Execute SAP ERP user authorizations maintenance: create, change or delete users for ERP systems and Cloud platforms; add, change or delete SAP authorizations according to the role concept.
Execute Compliance requirements: create evidence reports according to request by internal or external auditors.
Execute Ticket resolution according to Standard Operating Procedures, SLAs and required ITIL standards.
Build roles changes / new roles,



single and composite.
Incident Management prompt resolution of security and authorization related issues.
Applications operations support for authorizations and other operational support as required.
Collaboration with Dev Teams and client to understand access requirements, new transactions, role creations etc.
Implement and adhere to SAP security requirements and guidelines within the framework to ensure compliance.
Implement and maintain internal controls that mitigate business risk whilst complying to policy and procedure.
Required to be flexible in terms of taking up different tasks within a project.

Qualifications:
Positive understanding of Role administration.
Positive understanding of change management processes.
Good understanding on Master and Derived role concepts.
Good understanding on Fiori roles concepts like Catalogs, Groups.
Positive understanding on BI/BW roles concept

📌 Sap Security And Authorisation Consultant Kolkata
🏢 Brighttier
📍 Kolkata