Accountability & Responsibilities of Role:
Make outbound calls to prospective customers from provided databases or marketing-generated leads.
Understand customer needs and qualify leads to pitch appropriate products or services.
Address objections and convert cold/warm leads into confirmed sales or scheduled follow-ups.
Accurately document customer interactions and outcomes in the CRM system.
Consistently meet or exceed daily, weekly, and monthly sales targets and performance KPIs.
Ensure a high standard of customer service throughout the sales process to encourage satisfaction and retention.
Stay informed on product features, promotions, industry trends, and competitor offerings.
Cross-sell additional products or services based on customer needs and interest to maximize sales prospects.