We're seeking a Technical Writer with at least 2+ years of demonstrable experience creating software product documentation.
You will be responsible for developing and delivering customer-focused documentation.
Your work will encompass all stages of the documentation lifecycle, from planning to publication.
This includes collaborating with engineering, UX, and customer-facing teams within an Agile framework.
You will use specific authoring tools and apply Technical Writing principles to create concise, goal-based documentation that effectively addresses customer needs.
About you:
Minimum 2+ years of writing experience.
Ability to write transparent, concise, and accurate technical documentation for software products adhering to the Technical Writing standards.
Adept at independently researching and learning recent technologies using various resources, including documentation, tutorials, and online communities.
(Valuable to have) Demonstrated understanding of UX principles and their application to technical documentation, ideally with experience collaborating with UX designers.
Experience working within an Agile development environment, including active participation in daily stand-ups, sprint planning, and retrospectives.
Effective communication skills, including the ability to clearly articulate technical information to both technical and non-technical audiences, and collaborate with development teams, UX designers, and customer-facing SMEs.