About the Company
At NationsBenefits, we are leading the transformation of the insurance industry by developing cutting-edge perks management solutions. We focus on modernizing complex back-office systems to create scalable, secure, and high-performing platforms that streamline operations for our clients. As part of our strategic growth, we are focused on platform modernization — transitioning legacy systems to modern, cloud-native architectures that support the scalability, reliability, and high performance of core backoffice functions in the Healthcare/Fintech/Insurance domain.

About the Role
NationsBenefits India is seeking a detail-oriented and proactive Order Management & Vendor Coordination Specialist to join our Hyderabad team. This role is ideal for professionals with 1+ year of Order management & Vendor Coordination experience who thrive in a fast-paced environment and are comfortable working US shifts. We are looking for immediate joiners who can effectively support our retail project.

Responsibilities

Purchase Order Management
Review, validate,



and process daily order files received from internal stakeholders.
Create and place manual purchase orders using multiple vendor-specific templates.
Ensure all purchase orders are accurately completed and submitted within two (2) hours of receiving the daily order file.
Monitor order status from submission through fulfillment and delivery.
Maintain accurate records of all purchase orders and related documentation.

Vendor & Hearing Instrument Specialist Coordination
Serve as the primary liaison between vendors and Hearing Instrument Specialists (HIS).
Facilitate explicit and timely communication regarding order status, product availability, shipping timelines, and issue resolution.
Build and maintain positive working relationships with vendor partners and internal stakeholders.
Escalate order issues, delays, or discrepancies as needed to ensure prompt resolution.

Order Support & Customer Service

📌 Order Management Hyderabad
🏢 NationsBenefits India
📍 Hyderabad