Key Responsibilities:Reception & Front Desk Duties:
Greet and welcome visitors in a qualified manner.
Maintain visitor logs and ensure cleanliness of the front-desk area.
Schedule appointments and manage calendars for counseling sessions.
Handle administrative tasks such as data entry, filing, and correspondence.
Academic Counseling:
Guide prospective students and parents about various courses, admission processes, and career paths.
Understand student needs and recommend suitable academic programs.
Maintain student records and counseling reports.
Collaborate with the marketing and academic teams to ensure accurate information is shared.
Participate in promotional events, webinars, and open house sessions.
Qualifications & Requirements:
Bachelor’s degree in any discipline (Education or Psychology preferred).
Proven experience in a similar role (Receptionist/Academic Counselor) preferred.
Excellent communication, interpersonal, and presentation skills.
Strong organizational and time management skills.
Ability to handle sensitive and confidential information with discretion.
Key Skills:
Front Office Management
Academic Advising
Customer Service
Communication & Listening Skills
Lead Conversion & Follow-up
Time Management
Basic CRM or Student Management System knowledge (preferred)
Working Hours:
[Monday to Saturday, 10:00 AM - 7:00 PM]
Job Types: Full time, Permanent, Fresher
Pay: ₹13,000.00 - ₹18,000.00 per month
Perks:
Cell phone reimbursement
Paid sick time
Paid time off
Ability to commute/relocate:
Pitampura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)