We are seeking a friendly and organized individual to join our physiotherapy clinic as a Part-Time Receptionist. As the first point of contact for our clinic, the receptionist plays a crucial role in providing excellent customer service and ensuring the smooth operation of daily activities. This is a part time position with working hours from 9:00 pm to 3:30 pm.

Responsibilities:
Front Desk Management:
Greet and welcome patients, visitors, and staff in a qualified and courteous manner.
Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate personnel.
Manage patient check-ins and check-outs efficiently.
Appointment Scheduling:
Schedule and confirm appointments for physiotherapy sessions.
Coordinate with physiotherapists to ensure accurate scheduling and minimize downtime.
Patient Coordination:
Collect and update patient information, including contact details and insurance information.
Provide necessary forms and paperwork to patients, ensuring completion and accuracy.
Administrative Support:




Assist in maintaining organized patient records and filing systems.
Handle billing and payment transactions, and coordinate with the billing department as needed.
Communication:
Communicate effectively with patients, physiotherapists, and other clinic staff to ensure a seamless patient experience.
Relay significant information and updates to relevant parties promptly.
Maintain Clean and Tidy Reception Area:
Ensure the reception area is clean, organized, and presentable.
Restock brochures and informational materials as needed.
Adherence to Clinic Policies:
Uphold and enforce clinic policies and procedures.
Maintain confidentiality of patient information and adhere to privacy regulations.

Qualifications:
High school diploma or equivalent.
Previous experience in a receptionist or customer service role is preferred.
Excellent communication and interpersonal skills.
Proficient in basic computer skil

📌 Front Desk Receptionist Thane (India)
🏢 Rise Network
📍 India