JOB RESPONSIBILITIES
Responsibilities:
Responsible to manage the information technology needs and systems of users, including implementing and upgrading softwares and hardware, ensuring systems security, and troubleshooting of computers and software issues.
Data Centre Management:Diagnose, Resolve Server & Network vulnerability. Maintaining the Logs of Entry, Exit, temperature, humidity, power supply, UPS systems, electrical distribution, monitoring systems, paste control and Network Racks etc.
Servers Management:The management of hardware, software, security, backups, and data restoration.
Responsible for Asset Management:Servers, Laptops, Desktops, Network devices, Printers, Softwares shall be maintained in Asset Management tool.

Assist IT Engineers for Laptops, Desktops, Network Devices installation, implementation, and maintenance.
IT Compliance:Deployment of Antivirus Software in GxP & Non
GxP systems and adhere compliance.

Responsible for Non-GxP systems should be covered in SCCM.

Responsible for CommVault backup and restoration.





Ensure all the computers are maintained in AD (respective groups)

Assist IT team for Internal and external Audits.

Responsible to implement infosec guidelines and timely responses.
IT Projects:Responsible for providing the support for IT Projects like Infrastructure, Applications etc.
Data Backup & Restoration:Data backup and restoration to be performed as per the standard operating procedures of Quality Control, R&D; systems, Manufacturing systems, EHS systems Data and users Data.
Access & support Management:
Responsible for access management for GMP and Non-GMP systems
Providing support to users for Microsoft, Teams, Zoom and Cisco Web-ex meetings.
Support to Admin & HR to fix the CCTV & Biometric Machines problems.
LAN (outdoor/indoor) trouble shooting with the support relevant Teams.

Responsible to send the data cartridges to Hyderabad Office once in a month and as an when required.
Coordination:

📌 Executive It Infra Telangana (India)
🏢 Piramal Enterprises
📍 India