Job Purpose
The purpose of this job is to facilitate smooth internal audit and implement control effectiveness frameworks within operation function so as to ensure that the key process, system and file & use risks of the organisation are identified mitigated and controls are established. Also to facilitate closure of the open audit observations for all verticals in Operations and for vendors so as to effectively participate process control environment of the organization.
Job Context & Major Challenges
Job Context: The purpose of this job is to facilitate smooth internal audit and implement control effectiveness frameworks within operation function so as to ensure that the key process, system and file & use risks of the organisation are identified mitigated and controls are established. Also to facilitate closure of the open audit observations for all verticals in Operations and for vendors so as to effectively participate process control workplace of the organization.
Job Challenges:
• In a recessionary period or otherwise it is utmost significant to look at the operations internally and look at how processes work. Improve the existing processes that could lead to potential downfall and create financial risk for the organisation and to the regulatory agency which can affect the day to day operations.
• Coordinating with different Functions – with a view to integrate a smooth functioning of the various operations department and provide a birds eye view of the whole gamut of processes applicable to Polad, Recent Business, Claims, UW, Group Ops, Customer Service, Zonal Operations and vendors
• Implementation of any regulatory requirements across the business
• Compliance with the data / reports requirements for the operations team as specified by regulator/ regulatory intermediaries
• To integrate external vendors with respect to process requirements of the organisation and help them mitigate risk & comply with the procedures as specified or agreed upon