Roles and Responsibilities
Counselling potential learners, helping them plan their career path and understanding how Veranda Race can catalyse their career.
Carrying weekly enrolment /revenue and collection target.
Establishing the uniqueness and effectiveness of Veranda Race model of online/blended learning.
Owning the complete sales closing life cycle for leads assigned to you. This includes making phone calls, sales closing, and post-sales relationship management.
Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.
Manage large amounts of Inbound calls / Outbound calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Pay: ₹20,000.00 - ₹25,000.00 per month
Advantages:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Yearly bonus
Education:
Bachelor's (preferred)
Experience:
Telesales: 2 years (required)
total: 3 years (required)