Job Summary:
Key Responsibilities:
Outbound Calls: Make outbound calls to potential customers to promote products/services or conduct surveys.
Inbound Calls: Answer inbound customer calls, address inquiries, and resolve issues or concerns effectively.
Lead Generation: Qualify leads, collect relevant information, and transfer hot leads to the sales team.
Database Management: Maintain accurate records of calls, sales, and customer interactions using the CRM system.
Sales Targets: Meet daily, weekly, and monthly targets for call volume, sales, or lead generation.
Follow-ups: Schedule follow-up calls with potential or existing customers as needed.
Reporting: Report on call outcomes and provide feedback to management regarding customer preferences or issues.

Skills and Qualifications:
Communication Skills:



Excellent verbal and written communication skills.
Sales/Target-Oriented: Ability to meet sales targets and work under pressure.
Problem-Solving: Robust problem-solving skills and the ability to handle difficult situations.
Tech-Savvy: Familiarity with CRM software or data entry tools.
Multitasking Ability: Ability to handle multiple calls and tasks efficiently.

Job Types: Full time, Permanent

Pay: Up to ₹426,835.16 per year

Advantages:
Health insurance
Life insurance
Provident Fund

Schedule:
Day shift
Fixed shift
Monday to Friday
Morning shift

Supplemental Pay:
Performance bonus

Work Location: In person

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