Key Responsibilities:
Serve as the primary point of contact at the front desk, welcoming clients, visitors, and partners with a professional demeanor.
Handle incoming calls, address inquiries, and redirect to appropriate team members as needed.
Conduct outbound telecalling to prospective clients, providing information about immigration services and following up on leads.
Schedule and manage appointments for consultations with immigration consultants or lawyers.
Maintain accurate records of calls, client interactions, and appointment schedules.
Provide administrative support, including managing correspondence, filing, and data entry.
Ensure the front office area remains organized and presentable at all times.
Expertise Required:
Previous experience in a receptionist or telecalling role, preferably in the immigration or service industry.
Excellent verbal and written communication skills in English (additional languages are a plus).
Proficiency in office software (MS Office, CRM systems, etc.).
Ability to multitask and manage time effectively in a fast-paced workplace.
A professional and customer-centric approach with a strong ability to build rapport.
Advantages:
Competitive salary with performance-based incentives.
Opportunities for skilled growth and career advancement.
Comprehensive training and support to keep you up-to-date with the latest immigration laws.
A positive and collaborative work environment.
About Company:
We are leading provider of immigration services worldwide, dedicated to helping clients achieve their global aspirations. Our team is passionate about delivering personalized solutions with integrity and excellence.
Job Type & Expertise:
Receptionist tele caller job, Immigration services, Front-desk operations, Client communication skills, Tele calling in immigration, Administrative support, Immigration company jobs