Responsibilities:
2) Understanding the business and products we offer and taking utmost care of representing the business to clients.
3) Handling queries of different platforms like our website, Amazon, etc
4) Taking care and co-ordinating with courier companies for getting shipments delivered on time
Excellent communication skills
Creative thinking skills
The patience and ability to engage customers in conversation
Excellent interpersonal and problem solving skills
Provide technical support on products to customers
Answer and communicate via the phone with professionalism
Make outbound/inbound calls to prospective customers.
Understand customer needs and recommend suitable products or services.
Follow up on leads and inquiries.
Job Types: Full time, Permanent
Pay:
₹9,157.73 - ₹28,000.00 per month
Perks:
Cell phone reimbursement
Paid time off
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Ability to commute/relocate:
Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
Education:
Higher Secondary(12th Pass) (required)
Experience:
Customer service: 3 years (required)
B2B sales: 2 years (required)
total work: 3 years (required)