Key Responsibilities
Handle client enquiries professionally via phone calls, WhatsApp, and other communication channels.
Provide accurate and explicit information regarding services, courses, and procedures.
Manage, monitor, and follow up on enquiries systematically to ensure timely responses.
Maintain proper records, documentation, and administrative files.
Coordinate with team members to ensure smooth day-to-day operations.
Learn and adapt quickly to company procedures and work processes (training will be provided).
Assist in problem-solving and make appropriate decisions when handling client concerns.
Ensure all assigned tasks are completed accurately and on time.
Maintain a qualified, courteous, and customer-focused attitude at all times.

Requirements:-




Excellent verbal and written communication skills.
Positive computer skills and proficiency in WhatsApp, email, and MS Office applications.
Solid organizational and multitasking abilities.
Smart working attitude with good problem-solving skills.
Punctual, loyal, responsible, and committed to work.
Ability to learn quickly and work independently after training.
Previous administrative or customer support experience is an advantage but not mandatory.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Administrative Support Specialist Pattambi
🏢 ADAMS MED ACADEMY
📍 Pattambi