Salary: 26,000 - 38,000 CTC (Depending on interview n experience)
About The Role
We are looking for enthusiastic and customer-focused individuals to join our team as CustomerChat Support Executive. This role is ideal for freshers as well as experienced professionals who are passionate about delivering exceptional customer service through written communication channels.
Candidates should be willing to relocate to Ahmedabad for this opportunity.
Key Responsibilities
Respond to customer inquiries via chat, email, text, and social media platforms.
Resolve customer concerns promptly with professionalism, empathy, and accuracy.
Provide clear product and service information while ensuring a positive customer experience.
Maintain high standards of written communication, quality, and customer satisfaction.
Document customer interactions and follow established support processes.
Eligibility Criteria
Minimum qualification: High School Diploma (10+2) or equivalent.
Freshers are welcome to apply.
Up to 1 year of customer service or chat support experience is preferred.
Excellent written English with strong grammar, spelling, and communication skills.
Basic computer proficiency and positive typing speed.
Willingness to work in rotational shifts, including weekends and night shifts.
What We Offer
Career growth opportunities in a fast-paced work workplace.
Comprehensive training and continuous learning support.
Collaborative and inclusive workplace culture.
Prospect to build a rewarding career in customer support.
Skills: communication skills,customer service,chat
📌 Customer Chat Support Executive Non Voice Process Ahmedabad
🏢 Docdort
📍 Ahmedabad
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