A Customer Support Executive in Real Estate focuses on assisting clients before, during, and after property transactions, ensuring a smooth and skilled experience.

Here’s a explicit and practical job description you can use:

Job Title: Customer Support Executive – Real EstateJob Summary:

Responsible for handling customer inquiries, resolving issues, and providing end-to-end support to clients interested in buying, selling, or renting properties. Acts as a bridge between clients, sales teams, and internal departments.

Key Responsibilities:
Respond to customer inquiries via phone, email, chat, or in person
Provide accurate information about property details, pricing, and availability
Coordinate with sales teams to schedule site visits and property tours
Maintain and update customer records in CRM systems
Follow up with leads and existing clients regularly
Handle customer complaints and resolve issues promptly
Assist customers with documentation and booking processes




Support post-sales activities such as agreement follow-ups and handover coordination
Ensure high levels of customer satisfaction and service quality

Required Skills:
Solid communication and interpersonal skills
Customer handling and problem-solving ability
Basic knowledge of real estate processes and terminology
Familiarity with CRM tools
Ability to multitask and manage time effectively
Patience and a customer-focused attitude

Qualifications:
Any graduate (preferred)
Experience in customer service or real estate is an advantage

Working Conditions:
Office-based with occasional client interaction
May involve weekend work depending on client availability

Growth opportunities:
Senior Customer Support Executive

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive Real Estate Coimbatore (India)
🏢 Lands and lands real estate service
📍 India