31 Jul
|
Northern Thinkers
|
Kozhikode
31 Jul
Northern Thinkers
Kozhikode
We are seeking a motivated and customer-oriented Travel Consultant to join our team. In this role, you will assist clients in planning, booking, and managing their travel arrangements while providing excellent customer service from inquiry to trip completion.
Key Responsibilities
Understand clients' travel needs and recommend suitable travel packages.
Plan and book domestic and international tours.
Arrange flights, hotels, transportation, sightseeing, visas, and travel insurance.
Prepare customized itineraries and professional quotations.
Respond to customer inquiries through phone calls, WhatsApp, email, and social media.
Follow up on leads and convert inquiries into confirmed bookings.
Coordinate with hotels, airlines, transport providers, and travel partners.
Handle booking modifications and resolve customer concerns promptly.
Maintain accurate booking records and customer information.
Stay updated with travel trends, visa requirements, airline policies, and tourism regulations.
Build long-term relationships with customers by providing exceptional service.
Requirements
Experience in the travel industry is an advantage but not mandatory.
Excellent communication skills in English and Malayalam.
Hindi proficiency is an added advantage.
Solid customer service and sales skills.
Good organizational and multitasking abilities.
Basic knowledge of Microsoft Office and online travel booking systems.
Ability to work independently and collaboratively in a rapid-paced environment.
Preferred Skills
Sales and negotiation
Tour package planning
Flight and hotel booking
Customer relationship management
Problem-solving
Time management
Attention to detail
Professional communication
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
Cell phone reimbursement
Versatile schedule
Food provided
Work Location: Hybrid remote in Calicut, Kerala (Calicut, Kozhikode District)
📌 Travel Consultant Kozhikode
🏢 Northern Thinkers
📍 Kozhikode