At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn current skills and discover what you excel at—all from Day One.

Job Description
Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s).
Ensures quality service and effective operations support for all assigned internal and external customers.
Leads high performance teams of both entry level and skilled specialists by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees.
Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility.
Participates in the review and improvement of operational systems and procedures relevant to assigned units.

Basic Qualifications
Bachelor’s degree, or equivalent work experience




Typically Five to Seven years of relevant experience into Quality Testing, Mortgage servicing, Customer Default, Bankruptcy & Risk Management.

Preferred Skills/Experience
Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
Understanding of applicable Federal and State laws and regulations
Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable
Positive organizational, managerial and project management skills
Well-developed customer relations skills
Excellent interpersonal and verbal and written communication skills
Excellent supervisory and management skills
Ability to manage multiple tasks

Work Mode: 5 Days in Office
Shift Timing: 6:30 PM to 3:30 AM
Location: Chennai

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

📌 Business Risk Specialist Mortgage Servicing, Quality Testing Chennai
🏢 U.S. Bank National Association
📍 Chennai