Job Description: Provides high quality customer service in resolving queries of the customer related to their policies and claims
Provides inbound phone support to customers by sending/sharing necessary documents to get their concerns addressed
Handling payment disputes and payment related queries
Creating transactions for customers looking to make a payment
Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises
Participates and provides expertise as a responsible member to ensure continuous process improvement initiatives are met.
Responsibilities: Provides high quality customer service in resolving queries of the customer related to their policies and claims




Provides inbound phone support to customers by sending/sharing necessary documents to get their concerns addressed
Handling payment disputes and payment related queries
Creating transactions for customers looking to make a payment
Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises
Participates and provides expertise as a responsible member to ensure continuous process improvement initiatives are met.

Qualifications: 1 - 3 Years exp. With valuable communication

📌 Executive Pune
🏢 EXL Service
📍 Pune