Organization Type : Travel Hospitality Chain Startup
Job Location: Kharghar, Navi Mumbai
5 Days working (Week Off can be Mid week or Weekend as per roster)
Education : BSc degree in Hospitality Management, Tourism, Business Administration or relevant field
Experience - Prior experience in Hotels, Resorts, or Alt Accomodations related field preffered

Key Responsibilities
Respond promptly to guests inquiries via phone, email, WhatsApp, and other communication platforms.
Handle inbound enquiries timely.
Manage daily positions & check for overbooking/cancellations via PMS and ensure all necessary arrangements are communicated clearly.
Maintain accurate records of guest communications, bookings, and transactions.
Address queries, issues resolutions or special requests with empathy and professionalism, escalating when necessary.




Monitor and update internal logs and databases to ensure all information is up to date.
Coordinate with reservations, operations, and housekeeping teams to provide accurate updates and information.
Assist in administrative tasks such as email follow-ups, document preparation, and report generation.

Job Type: Full time

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks:
Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund

Ability to commute/relocate:
Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Language:
English (Required)

Work Location: In person

📌 Reservation Executive Navi Mumbai
🏢 Stay Leisurely
📍 Navi Mumbai