Job Description
Company Name: Nagarkot Forwarders Pvt. Ltd.
Location: Chembur, Mumbai
Designation: Executive - Export CS (CHA)
Experience Required: Minimum 3 years
Salary: As per Industry Standards
Responsibilities:
Cargo Status & Delivery Coordination:
Coordinate with drivers, transporters, and suppliers to ensure timely movement and delivery of export cargo.
Track shipment schedules and proactively follow up to avoid delays.
Address and resolve cargo-related issues in coordination with internal teams and external partners.
Provide regular cargo status updates to clients and management. Export Documentation & Communication:
Prepare, verify, and rectify export-related documents as per CHA and client requirements.
Ensure timely submission of complete and accurate documentation.
Coordinate with clients to collect missing or additional documents, as required.
Review all outgoing emails and client communications for accuracy and clarity Checklist Preparation & Compliance:
Prepare export shipment checklists detailing required documents and statutory compliances.
Review and finalize checklists to ensure adherence to customs, port, and airline regulations.
Ensure compliance with internal SOPs, customs rules, and client-specific guidelines.
Coordination with Ports & Air Cargo:
Coordinate export shipments with Nhava Sheva Port and relevant port authorities.
Liaise with air cargo terminals and airlines for smooth handling of air shipments.
Ensure timely customs clearance, cargo handover, and shipment execution.
Maintain effective coordination with customs officials, shipping lines, and freight partners. Required Skills & Competencies:
Robust knowledge of export operations and CHA procedures
Hands-on experience with customs documentation and port coordination
Excellent follow-up, coordination, and problem-solving skills
Solid written and verbal communication skills
Attention to detail and compliance-oriented mindset
Ability to manage multiple shipments and deadlines efficiently Preferred Candidate Profile:
Minimum 5 years of experience in Export Customer Service / CHA operations
Experience handling sea and air export shipments
Familiarity with Nhava Sheva Port operations
Ability to work independently and manage client interactions
Pay: ₹30,000.00 - ₹50,000.00 per month
Advantages:
Health insurance
Life insurance
Paid sick time
Provident Fund