Role: Technical Sales Executive
Experience: 0–6 Months (Freshers Only)
Process: International (Voice Support)
Shift: Night Shift
Location: Work from Office (Lucknow)
Language Requirement: Fluent English Communication Mandatory

Job Summary

We are hiring enthusiastic freshers for the role of Technical Support Executive. The candidate will handle customer queries related to technical issues via calls, chat, or email. The role requires robust English communication skills and basic technical knowledge.

Key Responsibilities
Provide technical support to customers via calls, chat, or email
Troubleshoot basic hardware, software, and internet issues
Guide customers step-by-step to resolve problems
Escalate complex issues to senior team
Maintain records of customer interactions




Ensure customer satisfaction and follow SLA guidelines

Requirements
Fluent English Communication (Mandatory)
Basic computer and internet knowledge
Positive problem-solving skills
Comfortable with night shifts
Customer-focused attitude

Preferred Skills
Basic knowledge of Windows OS or networking
Familiarity with CRM or ticketing tools (training provided)

Qualification
Graduate in any stream
12th passed candidates are also eligible

Job Types: Full time, Fresher

Pay: ₹15,000.00 - ₹16,000.00 per month

Work Location: In person

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