Roles & Responsibilities:
Oversee daily front desk operations.
Manage and train front desk staff.
Handle guest check-ins and check-outs.
Address guest inquiries and complaints.
Coordinate with housekeeping and maintenance departments.
Manage reservations and room assignments.
Ensure accurate record-keeping and billing.
Monitor front desk supplies and inventory.
Maintain a welcoming and professional front desk environment.
Ensure compliance with hotel policies and procedures.
Keys & Skills:
3+ years' experience of working on a Front Desk Manager or Reception Manager position
Profound experience in customer service٫ office management and basic bookkeeping procedures
Valuable experience with office machines (such as fax machines and printers)
Valuable practical knowledge of IDS٫ particularly Excel and Word٫ and proficiency in English (oral and written)
Strong communication and interpersonal skills
Good organizational٫ multitasking and problem-solving skills
High School diploma; additional certification will be a bonus
Job Types: Full time, Permanent
Pay: ₹12,951.71 - ₹45,874.56 per month
Benefits:
Food provided
Paid sick time
Paid time off