The Branch Manager is responsible for the overall administration, operations, and performance of the medical store. The role ensures compliance with statutory regulations, productive store management, staff supervision, inventory control, and achievement of sales and service targets.

Key Responsibilities
Store Operations
Oversee day-to-day operations of the medical store.
Ensure smooth functioning of billing, dispensing, and customer service.
Maintain store discipline, hygiene, and skilled standards.
Regulatory & Compliance
Ensure compliance with Drugs and Cosmetics Act, Pharmacy Act, and other applicable regulations.
Maintain valid drug licenses, records, and statutory registers.
Ensure prescriptions are dispensed only by authorized pharmacists.
Inventory & Stock Management
Monitor stock levels and ensure timely procurement of medicines and consumables.
Control expiry, near-expiry, damaged, and slow-moving stock.
Ensure proper storage conditions (temperature, cold chain, shelving).
Sales & Business Development
Achieve monthly and annual sales targets.
Implement promotional schemes and improve customer retention.
Analyze sales reports and take corrective actions where required.
Staff Management
Supervise pharmacists, store executives, and support staff.
Prepare duty rosters,



monitor attendance, and ensure adherence to duty hours.
Train staff on SOPs, customer handling, and compliance norms.
Initiate disciplinary actions as per company policy when required.
Customer Service
Address customer complaints and ensure timely resolution.
Maintain high standards of customer satisfaction and ethical practices.
Accounts & Reporting
Ensure accuracy in daily billing, cash handling, and bank deposits.
Verify daily, weekly, and monthly reports (sales, stock, expiry, manpower).
Coordinate with HO / Management for audits and reviews.
Asset & Security Management
Safeguard company property, medicines, and equipment.
Coordinate with security services and ensure loss prevention measures.

Reporting To
Area Manager / Operations Head / Management

Key Skills & Competencies
Solid knowledge of pharmacy operations and regulations
Leadership and people management skills
Inventory and expiry control expertise
Basic accounting and reporting knowledge
Customer-centric approach
Problem-solving and decision-making ability

Job Type: Permanent

Pay: ₹50,000.00 - ₹70,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Branch Manager Chittoor
🏢 KEERTHY MEDICAL STORES
📍 Chittoor