We are looking for a motivated and results-driven Telesales Executive to join our sales team. The ideal candidate will be responsible for generating leads, contacting potential customers, promoting company products/services, and converting inquiries into sales. The role requires excellent communication skills, customer relationship management, and the ability to meet sales targets.
Key Responsibilities
Make outbound calls to prospective customers and generate sales prospects.
Explain products and services to customers in a clear and professional manner.
Follow up on leads generated through marketing campaigns, website inquiries, and referrals.
Maintain accurate records of customer interactions in CRM software.
Achieve daily, weekly, and monthly sales targets.
Handle customer queries and provide appropriate solutions.
Build and maintain strong customer relationships.
Coordinate with internal teams to ensure smooth onboarding of new clients.
Prepare sales reports and update management on progress.
Identify customer needs and recommend suitable products or services.
Required Qualifications
Graduate in any discipline.
1–3 years of experience in telesales, telemarketing,
or customer service (Freshers with excellent communication skills may also apply).
Strong verbal communication and negotiation skills.
Ability to handle objections and close sales effectively.
Basic knowledge of CRM software and MS Office.
Customer-focused and target-oriented mindset.
Preferred Skills
Excellent interpersonal skills.
Robust persuasion and listening abilities.
Ability to work independently and as part of a team.
Time management and organizational skills.
Key Performance Indicators (KPIs)
Number of calls made per day.
Lead-to-sale conversion rate.
Revenue generated.
Customer satisfaction score.
Monthly sales target achievement.
Compensation & Perks
Fixed Salary + Attractive Incentives.
Performance-based bonuses.
Career growth opportunities.
Training and skill development programs.
Paid leave and other company benefits.
Pay: ₹6,000.00 - ₹8,000.00 per month
Benefits:
Cell phone reimbursement
Paid sick time
Work from home
Work Location: Hybrid remote in Hazaribag, Jharkhand