Position: Telecaller Intern
Location: Vikhroli West
Internship Duration: 6 Months (Extendable based on performance)
Number of Openings: 3
About the Role
We are looking for enthusiastic and confident Telecaller Interns to join our team. The intern will be responsible for reaching out to prospective students, explaining our IT training programs, generating leads, and scheduling counselling sessions. This role offers excellent exposure to customer interaction, communication, and sales support.
Key Responsibilities
Contact prospective students through phone calls and follow up on leads.
Explain IT training courses, certifications, and career prospects.
Maintain accurate records of calls and student interactions in the CRM/Excel.
Schedule appointments for career counselling sessions.
Follow up with interested candidates and convert enquiries into admissions.
Handle basic student queries professionally.
Coordinate with the counselling team to ensure smooth admission processes.
Achieve daily and weekly calling targets.
Eligibility Criteria
Recent graduates or final-year students.
Preference will be given to IT graduates (BCA, B.Sc. IT, B.E./B.Tech, MCA, M.Sc. IT, or equivalent).
Excellent communication skills in English and regional language.
Basic computer knowledge and MS Office skills.
Positive attitude and willingness to learn.
Desired Skills
Solid verbal communication
Valuable interpersonal skills
Confidence in handling calls
Basic sales and persuasion skills
Time management
Team player