A Sales Coordinator supports the sales team by managing administrative tasks, coordinating customer communication, processing orders, preparing reports, and ensuring smooth sales operations. The role helps improve customer satisfaction and supports the achievement of sales targets.
Key Responsibilities
Assist the sales team with daily administrative duties
Process customer orders, quotations, and invoices
Coordinate with customers regarding orders, deliveries, and inquiries
Maintain and update customer databases and sales records
Prepare sales reports, presentations, and performance summaries
Monitor inventory and coordinate with logistics or warehouse teams
Schedule meetings, appointments, and travel arrangements for sales staff
Follow up with clients on pending payments or documentation
Support marketing and promotional activities when needed
Ensure excellent customer service and timely issue resolution
Required Skills & Qualifications
Bachelor’s degree in Business Administration, Marketing, or related field
Proven experience in sales support, administration, or customer service
Solid communication and interpersonal skills
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software
Positive organizational and multitasking abilities
Attention to detail and problem-solving skills
Ability to work under pressure and meet deadlines