We are seeking a qualified and experienced Front Office Assistant to join our team at our well-established 4-star hotel in Ernakulam. The ideal candidate should be highly presentable, guest-focused and skilled in managing front office operations efficiently.

Key Responsibilities:
Oversee all front desk operations and ensure smooth check-in/check-out process.
Attending phone calls and direct front desk enquiries.
Handle guest queries and resolve complaints promptly.
Coordinate with housekeeping, F&B; and other departments.
Ensure compliance with hotel policies and standards.
Maintain reservation systems and manage room inventory.

Job Type: Full time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:
Food provided
Leave encashment

Application Question(s):
Robust Communication and interpersonal skills

Proficient in hotel management software and MS Office

Experience:
Front office: 1 year (Required)

Work Location: In person

📌 Front Office Assistant Kochi
🏢 Grand Hotel
📍 Kochi