Role Objective

Conduct in-clinic consultations, build trust with clients, recommend treatment plans, and drive revenue through consultations, follow-ups, package sales, renewals, and client retention.

Key Responsibilities
Conduct one-on-one consultations with clients in a dedicated consultation cabin.
Understand skin concerns, goals, and treatment expectations.
Explain treatment plans, pricing, timelines, and expected outcomes.
Convert consultations into package sales.
Follow up with pending consultations, no-shows, and interested prospects via calls, WhatsApp, and CRM.
Re-engage inactive clients and generate repeat business.
Cross-sell and upsell treatments and skincare products.
Maintain consultation records and follow-up notes in CRM.
Coordinate with doctors, therapists, and reception for seamless patient experience.
Achieve monthly revenue, conversion, and collection targets.

KPIs
Monthly Revenue Achievement
Consultation-to-Sale Conversion %
Follow-up Conversion %




Client Retention & Repeat Revenue
Average Billing Value
Product Sales
Package Renewal Revenue

Requirements
2+ years experience in consultation sales, clinic counselling, luxury retail, wellness, healthcare, hospitality, or relationship management.
Excellent communication, objection handling, and closing skills.
Comfortable with face-to-face consultations as well as telephonic follow-ups.
Robust ownership of revenue targets.

Salary: Fixed + Attractive Incentives + Growth Opportunities

Ideal Candidate: Someone who can build trust during consultation, maintain relationships through follow-ups, and consistently convert enquiries into long-term, high-value clients.

Pay: ₹40,000.00 - ₹50,000.00 per month

Perks:
Versatile schedule
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Relationship Manager Chandigarh
🏢 Gleuhr wellness
📍 Chandigarh