Responsibilities
Responsible for providing technical support and implementation in onsite or over the telephone and other electronic mediums in a timely, proficient, and professional way, and by this, contributing to a reliable progress in customer satisfaction.
Resolving as many queries as possible on the first call.
Ensure that you keep enough product, technical, market, and call handling expertise to perform your job efficiently, including the correct call logging, administrative, and procedural practices required.
To remain friendly, polite, and efficient at all times, to ensure that the Company’s goal of total
Customer satisfaction is achieved at all times for both clients and company personnel.
Maintaining and developing relationships with existing customers via meetings, telephone calls, and emails.
Negotiating the terms of an agreement and closing sales.
Gathering market and customer information, and gaining a clear understanding of customers' businesses and requirements.

Essential requirements & Desirable attributes
Strong problem solving skills and decision-making skills.




Capability to communicate efficiently both verbally and in writing in English and any other chosen languages with customers and colleagues.
A passion for technology and its use in the workplace, and the desire and ability to build their technical skills.
Ability to excel in an workplace where stretch objectives are continually set.
An open communicator with a positive ‘can do’ attitude.
A proactive person who does what they say they are going to do.
Elasticity with work times, willing to work extra hours to grow the business.

Prospective candidates can mail resumes to: 93610 88999

Pay: ₹9,075.64 - ₹15,000.00 per month

Perks:
Health insurance
Paid time off
Provident Fund

Ability to commute/relocate:
Iyer Bungalow, Madurai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):
Current CTC?
Expected CTC?

Experience:
Customer support: 1 year (Required)

Shift availability:
Overnight Shift (Required)
Night Shift (Required)
Day Shift (Required)

Willingness to travel:
100% (Preferred)

Work Location: In person

📌 Customer Support Executive Iyer Bungalow
🏢 Innervex Technologies Private
📍 Iyer Bungalow