We are looking for a Counsellor to handle inbound and outbound calls, guide clients about immigration and study visa services, and convert leads into successful applications. The role requires solid communication skills, basic knowledge of immigration processes, and a sales-oriented mindset.

Key Responsibilities
Make outbound calls to potential clients and follow up on leads
Handle inbound inquiries related to immigration and visa services
Explain immigration programs, visa types, and eligibility criteria
Schedule appointments for counsellors or senior consultants
Maintain and update client data in CRM systems
Build and maintain solid relationships with clients
Follow up regularly to convert inquiries into applications
Meet daily/weekly call and conversion targets

Requirements
Positive communication skills in English and Hindi (additional languages are a plus)




Basic knowledge of immigration/study visa processes preferred
Experience in telecalling, sales, or customer support (0–2 years)
Strong convincing and negotiation skills
Ability to handle rejection and work under targets
Basic computer knowledge (MS Excel, CRM tools)

Skills Required
Excellent verbal communication
Persuasion and sales skills
Active listening
Time management
Customer handling

Call @ 76964 09268

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:
Internet reimbursement
Leave encashment
Paid sick time
Paid time off

Ability to commute/relocate:
Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:
Visa counselling: 1 year (Required)

Work Location: In person

📌 Visa Counsellor Sahibzada Ajit Singh Nagar
🏢 ALP Law and Visa Services
📍 Sahibzada Ajit Singh Nagar