Company: Woodoo India
Job Type: Full time (Work From office )
Salary: ₹10,000 – ₹15,000 per month
Location: Vasai East (Office Location)
Job Responsibilities:
Handle customer queries via calls, WhatsApp, email, and social media.
Resolve customer complaints and provide timely solutions.
Process orders, returns, replacements, and refunds.
Coordinate with the operations team for order updates.
Maintain accurate records of customer interactions.
Ensure high customer satisfaction with professional communication.
Follow up with customers regarding pending issues and order status.
Requirements:
Excellent communication skills in Hindi and English.
Basic knowledge of MS Office and Google Sheets.
Valuable problem-solving and customer-handling skills.
Previous customer support experience is preferred but freshers with positive communication can also apply.
Must have a laptop and a stable internet connection.
Working Days:
Monday to Saturday
Salary:
₹10,000 – ₹15,000 per month (Based on experience and interview performance)