We are seeking a dynamic Telecaller to promote our software products and services, generate leads, and support the sales team. The candidate will interact with potential clients, explain software solutions, and schedule demos or meetings.
Key Responsibilities:
Make outbound calls to businesses/clients to promote software products (ERP, CRM, apps, etc.)
Handle inbound inquiries related to software services
Identify customer needs and suggest suitable software solutions
Generate qualified leads and pass them to the sales/technical team
Schedule product demos, meetings, or presentations
Maintain and update customer data in CRM systems
Follow up with prospects for conversions
Meet daily/weekly targets for calls and lead generation
Required Skills & Qualifications:
Graduate (BBA, BCA, B.Com, or any relevant field preferred)
Good communication skills (Hindi & English)
Basic understanding of software/IT services (training can be provided)
Strong convincing and negotiation skills
Familiarity with CRM tools and MS Office
Ability to explain technical products in easy language
Preferred Qualifications:
Experience in IT/software sales or telecalling
Knowledge of SaaS products, ERP systems, or mobile/web applications
Salary & Advantages:
Fixed salary + attractive incentives
Training on software products and sales techniques
Growth opportunities into Business Development / Sales roles
Key Performance Indicators (KPIs):
Number of qualified leads generated
Demo/meeting conversions
Call productivity and follow-ups
Sales support contribution
Work Type:
Full-time
Who Should Apply:
Freshers with interest in IT sales
Experienced telecallers looking to grow in the software industry