We are looking for a friendly and responsible Customer Care Executive to handle customer calls, enquiries, follow-ups, and support activities for KR Cables. The candidate should have positive communication skills and basic computer knowledge.
Roles & Responsibilities
Attend incoming customer calls professionally
Explain company products and services to customers
Handle customer enquiries and complaints politely
Make follow-up calls regarding orders, payments, and service updates
Maintain customer records and call details
Coordinate with sales and service teams
Respond to customer queries through phone and WhatsApp
Ensure customer satisfaction and build valuable relationships
Required Skills
Good communication skills in Tamil
Basic English communication preferred
Polite and patient attitude
Basic computer knowledge (MS Excel/WhatsApp/Email)
Ability to handle customers professionally
Qualification
Any Degree / Diploma / HSC
Freshers and experienced candidates can apply
Pay: ₹13,000.00 - ₹18,000.00 per month
Advantages:
Cell phone reimbursement
Commuter assistance
Provident Fund