Tele Collections Executive – Jaipur (Relocation Opportunity for Delhi Candidates)
Location: Jaipur, Rajasthan (Work from Office)
Preferred Candidates: Delhi NCR candidates willing to relocate to Jaipur
About the Role
We are looking for enthusiastic and customer-focused Tele Collections Executives to join our Collections team. The role involves connecting with customers over calls, ensuring timely collections, resolving payment-related queries, and helping customers with suitable repayment solutions while maintaining a positive customer experience. Typical tele-collections roles focus on outbound collection calls, payment follow-ups, negotiation, and maintaining accurate records. (Indeed)
Key Responsibilities
Make outbound calls to customers for overdue payment collections.
Follow up with customers and negotiate payment commitments.
Educate customers on repayment options and resolve basic payment-related queries.
Achieve daily and monthly collection targets while maintaining quality standards.
Update customer interactions and payment commitments in the CRM/system.
Escalate complex cases as per company guidelines.
Ensure compliance with company policies and regulatory guidelines.
Eligibility
6 months to 3 years of experience in Tele Collections, Collections, Recovery, Customer Service, or Telesales.
Experience in Banking, NBFC, Fintech, or BPO is preferred.
Strong communication and negotiation skills in Hindi (basic English preferred).
Comfortable working in a target-driven workplace.
Basic computer knowledge.
Preferred Candidate
Currently based in Delhi NCR (Delhi, Noida, Gurugram, Ghaziabad, Faridabad).
Willing to relocate to Jaipur immediately.
Immediate joiners will be preferred.
Why Join Us?
Prospect to work with a rapid-growing fintech.
Attractive fixed salary + performance incentives.
Career growth opportunities.
Dynamic and collaborative work environment.
Apply now if you're based in Delhi NCR and are looking for an exciting relocation prospect in Jaipur!
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Health insurance
Paid sick time
Paid time off
Provident Fund