Role at a Glance:
Department: Operations / Loss Prevention
Reporting To: Video Review Team Lead
Employment Type: Full time (Shift-based)
Shift Duration: 8 hours
Daily Volume: Approximately 1,400 video files per shift
Video Length: ~20 seconds per clip
Work Platform: Web-based video review portal
Key Responsibilities:
Review incoming video files to identify potential theft-related activity.
Analyze ~20-second video clips using a web-based interface.
Accurately classify each event based on observed behavior.
Select appropriate categories from a predefined dropdown system.
Maintain productivity standards by processing approximately 1,400 clips per shift.
Ensure high accuracy and adherence to quality benchmarks (KPIs).
Escalate unclear, suspicious, or high-priority cases as per defined protocols.
A Day in the Life:
Log in to the video review system at the start of the shift.
Access and process assigned video queues in a sequential workflow.
Watch each video clip carefully and assess for theft indicators.
Classify and submit each event promptly within the system.
Maintain a consistent review pace while ensuring accuracy standards are met.
Collaborate with team leads for escalations or clarifications when required.
Key Skills & Competencies:
Strong attention to detail and visual observation skills
Ability to make quick, accurate decisions under time constraints
High level of concentration and mental stamina
Comfort with repetitive tasks and structured workflows
Basic computer proficiency and ability to navigate web-based tools
Robust sense of integrity and accountability
Preferred Qualifications:
Previous experience in operations, surveillance, or loss prevention (preferred but not mandatory)
Familiarity with video monitoring tools or data classification tasks is an advantage
Ability to work in rotational shifts
Perks:
Health insurance
Provident Fund
Experience:
Video classification: 1 year (Required)