DEPARTMENT

Marketing

LOCATION

Kolkata

SALARY RANGE

25000

DESCRIPTION

Key Duties and Responsibilities • Initiate cold or warm calls to prospective customers to pitch products, services, or subscription packages. • Filter marketing-generated leads by asking targeted questions to assess their budget, need, and buying authority. • Address customer hesitation, counter pricing complaints, and shift focus on product value to secure immediate sales. • Follow up consistently with undecided prospects through scheduled callbacks to push them through the sales funnel. • Consistently meet or exceed daily call volume quotas, connection rates, revenue targets, and conversion metrics. • Document client notes, pipeline status, deal sizes, and future follow-up dates in the immediately after calls. Core Competencies • Mastery of closing strategies (e.g., urgency creation, trial closes) to secure commitments over the phone.



• Excellent verbal and written communication skills to articulate product value and de-escalate customer grievances. • High motivation to handle frequent rejection positively and maintain high energy across hundreds of daily dials. • Ability to catch subtle verbal cues from a prospect to tailor the sales pitch to their specific pain points. • Rapidly memorising complex product features, pricing tiers, and promotional offers to answer questions instantly.

REQUIREMENTS

Qualifications & Skills • Minimum any graduates preferred. • Robust communication and convincing skills (valuable in local language and Valuable English communication with South India Customer handling Exposer). • Ability to work independently and manage daily coverage.

📌 Customer Relationship Officer Kolkata
🏢 Vishnu HR Solution
📍 Kolkata