We are looking for a Customer Care Executive for our construction company to manage client interactions, handle inquiries related to projects, and ensure high levels of customer satisfaction. The candidate should have robust communication skills and a customer-focused approach.

Key Responsibilities:
Handle customer inquiries related to construction projects, bookings, and site visits
Resolve customer queries and complaints promptly
Coordinate with sales, site engineers, and project teams
Provide updates on project status, timelines, and documentation
Maintain customer database and interaction records
Assist in scheduling site visits and follow-ups
Support after-sales service and client relationship management

Required Skills & Qualifications:




Positive communication skills in English & Hindi (Preferred)
Strong problem-solving and coordination skills
Basic understanding of construction/real estate industry (preferred)
Proficiency in MS Office and CRM tools
Customer-focused and skilled attitude

Education & Experience:
Minimum: 12th pass / Graduate
0–3 years experience in customer service (construction/real estate preferred)
Freshers can apply

Pay: ₹12,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Customer Care Executive Kozhikode
🏢 Surekha Exports
📍 Kozhikode