Telecaller Job Description

Job Title: Telecaller

Job Summary:
We are looking for a motivated and customer-focused Telecaller to handle outbound and inbound calls. The candidate will interact with potential and existing customers, explain products or services, answer questions, and maintain positive customer relationships.

Key Responsibilities:
Make outbound calls to prospective customers.
Handle inbound customer inquiries professionally.
Explain products, services, and offers clearly.
Generate leads and schedule appointments when required.
Follow up with customers to maintain relationships.
Maintain accurate records of calls and customer information.
Achieve daily and monthly calling and sales targets.
Address customer complaints and escalate issues when necessary.

Required Skills:
Excellent verbal communication skills.
Valuable listening and interpersonal skills.




Basic computer knowledge (MS Office, CRM software).
Ability to persuade and negotiate effectively.
Positive attitude and customer-oriented approach.
Ability to work under pressure and meet targets.

Qualifications:
Minimum: 12th Pass or Graduate (preferred).
Prior experience in telecalling, customer service, or sales is an advantage.
Freshers can also apply (if applicable).

Salary:
Depends on experience, company, and location.
May include performance-based incentives.

Working Hours:
Full time (typically 8–9 hours per day).
Rotational shifts may be required depending on the company.

Pay: ₹8,000.00 - ₹13,000.00 per month

Work Location: In person

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