Job Summary

The Restaurant Hostess is responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring guests receive a positive first impression of the restaurant. The role helps maintain smooth front-of-house operations and excellent customer service.

Key Responsibilities1. Guest Reception
Welcome guests warmly upon arrival
Escort guests to their tables and provide menus
Maintain a friendly and professional attitude at all times
Assist guests with inquiries and special requests
Reservation Management
Manage table reservations and waiting lists
Answer phone calls and handle booking inquiries
Coordinate seating to optimize table turnover and guest comfort
Customer Service
Ensure guests are attended to promptly
Communicate waiting times accurately
Handle guest concerns politely and escalate issues when required
Coordination
Coordinate with restaurant captains, servers, and kitchen staff
Monitor dining area availability and seating flow




Support smooth front-desk and dining operations
Cleanliness & Presentation
Maintain cleanliness and organization of reception area
Ensure menus and waiting areas are presentable
Follow grooming and hygiene standards

Required Skills & Qualifications
Excellent communication and interpersonal skills
Pleasant personality and professional appearance
Solid customer service orientation
Ability to multitask and remain calm under pressure
Basic computer and reservation system knowledge

Education & Experience
High school diploma or hospitality qualification preferred
1–2 years of experience in hospitality or customer service preferred

Job Types: Full time, Permanent

Pay: ₹9,034.01 - ₹17,000.00 per month

Benefits:
Versatile schedule
Food provided
Provident Fund

Work Location: In person

📌 Guest Service Associate Gsa Washim
🏢 Khanabadosh
📍 Washim