Experience (minimum 01 years experience)
Handling calls, Check in , Check outs,
Handling all reservation inquiries whilst maintaining a valuable relationship with travel agents and customers.
Manage and maintain accurate information in the reservation system.
Ensuring guest requirements are met by liaising with hotel teams.
Ensuring an efficient and skilled service on all guest communication channels.
Actively sell hotel facilities and promotions with a positive up-selling approach.
Updating reservations reports and system with accurate information.
Previous hotel / group reservation experience will be a definitive advantage.
Sound knowledge on hotel reservation systems.
Excellent written and verbal communication in English.
The ability to multitask and work under pressure.
Job Type: Full-time
Pay: ₹12,000.00 - ₹14,000.00 per month
Advantages:
Food provided
Education:
Diploma (Preferred)
Experience:
Receptionist: 1 year (Preferred)
Work Location: In person
📌 Front Office Assistant Pollachi
🏢 IBEX RIVER RESORTS , POLLACHI
📍 Pollachi
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