The Pool Leader will oversee a team of internet sales executives, ensuring achievement of sales targets, effective lead management, and excellent customer engagement through digital channels. The role requires strong leadership, process orientation, and the ability to drive performance within a competitive and agile online sales environment.
Key Responsibilities:
Lead, motivate, and manage a pool of Internet Sales Executives to achieve individual and team sales targets.
Allocate leads, monitor follow-ups, and ensure timely closure of sales prospects.
Track team performance through CRM systems, dashboards, and daily reporting.
Provide training, guidance, and regular feedback to enhance team capability.
Ensure adherence to sales scripts, customer interaction protocols, and compliance guidelines.
Collaborate with marketing and operations teams to optimize lead generation and conversion.
Prepare weekly/monthly performance reports for management review.
Drive productivity and efficiency through process improvements and effective resource utilization.
Key Skills & Competencies:
Strong leadership and people management skills.
Excellent communication and interpersonal abilities.
Data-driven approach with proficiency in CRM tools and MS Excel/Google Sheets.
Ability to handle high-volume lead pipelines and prioritize effectively.
Customer-first mindset with problem-solving capabilities.
Target-oriented with robust motivational skills.
Qualifications & Experience:
Minimum Graduate.
10+ Years of experience in sales, with at least 5 years in a team-leading or supervisory role (preferably tele-sales).
Proven track record of achieving sales targets and managing teams.
📌 Pool Leader Punjab
🏢 Ethos Watch
📍 Punjab
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