A cluster head plays a crucial role in leading a team of sales managers (Client Advisors) by ensuring their overall success. They are responsible for setting sales goals and targets, implementing sales strategies, monitoring performance, providing training and mentoring, and facilitating collaboration among team members.
Key Responsibilities:
Responsible for leading the team of Client Advisors who helps customers buy current homes
Ensure all leads are worked upon and create a valuable quality strong sales pipeline/funnel for achieving daily, weekly and monthly targets.
Responsible for achieving the input metrics of the team and sales conversion targets.
Communicate effectively with senior management and other stakeholders, providing regular updates on team performance and SWOT.
Manage the administration function, operational performance reporting, and streamlining processes wherever possible.
Develop and maintain healthy & long-term relationship with developers
Active participation in field site visits and assisting in driving closures.
Preparation of weekly, monthly and quarterly cluster-level sales plans.
Conduct daily, weekly, and monthly reviews to evaluate and improve the performance of Client Advisors.
Recruit and coach Client Advisors for city expansion
Conduct Root Cause Analysis to identify and analyze the underlying factors impacting the business and develop and implement solutions.
Implement current strategic initiatives aimed at enhancing the efficiency and effectiveness of business units, thereby strengthening the overall performance of the organization.
Pre-Requisites:
Prior team management experience
Strong sales background in an individual capacity
In-Depth knowledge about the location/city you have applied for.
Attention to detail and critical problem-solving skills