Location: Hyderabad
Work Mode: Hybrid (3 days from office)
Working Hours: 12:00 PM 9:00 PM
Job Summary
We are looking for an experienced Atlassian Administrator with strong expertise in integrations and automation. The role involves managing and enhancing Jira, Confluence, and related Atlassian tools, with a focus on building efficient workflows and seamless integrations across systems.
Key Responsibilities
Administer and maintain Atlassian tools (Jira, Jira Service Management, etc.) and integrations with tools like Aha and SNOW.
Design, configure, and optimize workflows, fields, permissions, and dashboards
Build and manage integrations with third-party tools (e.g., CI/CD tools, HR systems, Slack,APIs)
Develop and maintain automation rules to improve operational efficiency
Support user onboarding, access management, and ongoing platform support
Troubleshoot issues and ensure system stability and performance
Work closely with cross-functional teams to gather requirements and implement solutions
Maintain documentation for configurations, processes, and integrations
Required Skills & Experience
812 years of experience in Atlassian administration
Robust hands-on experience with Jira and Confluence administration
Expertise in automation tools (e.g., Jira Automation, ScriptRunner, or similar)
Experience in integrating Atlassian tools with external systems using APIs/webhooks
Good understanding of Agile and ITSM practices
Basic knowledge of scripting Groovy, Python, or similar) is an added advantage
Robust problem-solving and communication skills
Nice to Have
Experience with Atlassian Cloud settings
Experience with coding or scripting
Atlassian certifications are a plus
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