Key Responsibilities
Serve as a techno functional subject matter expert for Salesforce applications
Analyze business requirements and translate them into effective Salesforce solutions
Configure and support Salesforce features, objects, flows, and automation
Manage and support data quality, integrations, reporting, and analytics
Partner with business users to optimize processes and improve user adoption
Support production issues, enhancements, and continuous improvement initiatives
Collaborate with developers on solution design, testing, and deployment
Contribute to AI driven use cases, automation, and agent-based capabilities on the Salesforce platform

Required Qualifications
Bachelor s degree in Computer Science, Information Systems, or a related field
5 7+ years of experience working with Salesforce applications as a Techno Functional Analyst
Strong technical and functional analytical skills, including:
Salesforce configuration and customizations
Data management and integrations
Business process analysis and support
Excellent interpersonal, communication, and stakeholder management skills

Salesforce Expertise
Proven, hands-on experience with:
Sales Cloud
Service Cloud
Field Service (FSL)




Robust understanding of the Salesforce Platform architecture
Experience with AI, Einstein features, and agentic/automation capabilities within Salesforce

Preferred Qualifications
Salesforce certifications (Administrator, Advanced Administrator, Business Analyst, or Platform App Builder preferred)
Experience working in a large, global enterprise setting
Familiarity with integrations (e.g., ERP systems, APIs, middleware)
Strong problem-solving skills with a proactive, ownership mindset
Working Conditions
The work mode of Finisar India is Hybrid i.e. 3 days at office or current working policy.

Culture Commitment

Ensure adherence to company s values (ICARE) in all aspects of your position at Coherent Corp.

I ntegrity Create an Setting of Trust

C ollaboration Innovate Through the Sharing of Ideas

A ccountability Own the Process and the Outcome

R espect Recognize the Value in Everyone

E nthusiasm Find a Sense of Purpose in Work

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Salesforce Techno Functional Analyst Telangana (India)
🏢 Coherent
📍 India